Privacy Policy

Effective Date: This Privacy Policy was last updated on July 10, 2009.

This is the Privacy Policy for the web site located at the URL: dialplus.net ("Site"). This Privacy Policy details certain policies implemented throughout DialPlus, Inc. ("DialPlus") governing DialPlus' use of personally identifiable information about users of our Site and users of our DialPlus services and related client software that is available for download on this Site (collectively, the "DialPlus Service").

At DialPlus, your privacy is important to us, and we are committed to protecting your privacy in accordance with this Privacy Policy. If you have any questions about this Privacy Policy, please contact us by sending us an email at: privacy@DialPlus.net.

  • We will not rent or sell your personally identifiable information to third parties for marketing purposes
  • We will not share your contact information with another user of the Site or services offered on the Site.
  • Any personal information that you provide will be secured with reasonable protocols and technology

Information we collect and how we use it:

When you sign up for the DialPlus Service, we ask you to complete a registration form and to provide your e-mail, password, first and last name, mobile telephone number, operating system of your mobile device, your birthday, and your mobile carrier. You may also choose to provide the name of the manufacturer of your mobile device, zip code, and gender as part of the registration process.

In addition, we may collect your personally identifiable information in the following manners:

  • We will not rent or sell your personally identifiable information to third parties for marketing purposes - When you make or receive a call - When you make or receive a call on your mobile device, the DialPlus Service will search the address book of your mobile device to look for an entry that matches the telephone number of the individual whom you are calling or who is calling you. If there is a match, then the information contained in your address book related to such telephone number, such as first and/or last name and any other personal information that may be stored in your address book for such telephone number, will be collected by DialPlus, stored on its servers and served up as a page on the display screen of your mobile device. We will not share your contact information with another user of the Site or services offered on the Site.
  • Third Party Website Information - We may combine the personal information you submit during the registration process or that is accessed through a DialPlus Service user's address book with information from other third party websites in order to provide you with a better experience and to improve the quality of the DialPlus Service and SmartResults (as defined below).
  • Cookies - When you launch the DialPlus Service on your mobile device, we send one or more cookies - a small file containing a string of characters - to your mobile device that uniquely identifies your mobile browser. We use cookies to improve the quality of our service by storing user preferences and tracking user trends, in order to provide more customized results about the person whom you are calling or who is calling you ("SmartResults"). Most browsers are initially set up to accept cookies, but you can reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, the DialPlus Service may not function properly if your cookies are disabled.
  • Log information - When you use the DialPlus Service, our servers may automatically record information such as your web request, Internet Protocol address, browser type, browser language, the date and time of your request and one or more cookies that may uniquely identify your browser.
  • User communications - When you send email or other communications to us, we may collect any personal information you include in your communications to us and retain those communications in order to process your inquiries, respond to your requests and improve our Site and services generally.

DialPlus may use your personal information to:

  • Provide you certain services, goods or information that you have requested, including the display of customized content and advertising;
  • Conduct audit, research and analyses in order to maintain, protect and improve the content and general administration of the Site and our services;
  • Ensure the technical functioning of our Site and our services;
  • Develop new services to be offered on our Site and improve the content and general administration of the Site and our services;
  • Register you to use our services or download software or other content, including using your mobile telephone number to deliver to you an SMS message that contains a link to download the software related to the DialPlus Service;
  • Provide you with notices regarding goods or services that you have ordered or may wish to order in the future; and
  • Uniquely identify and authenticate you as a user of the DialPlus Service

Links

The Site may provide links to other Web sites or resources over which DialPlus does not have control ("External Web Sites"). These links are in a format that enables us to keep track of whether these links have been followed. We use this information to improve the customization of your SmartResults. Such links do not constitute an endorsement by DialPlus of those External Web Sites. You acknowledge that DialPlus is providing these links to you only as a convenience, and further agree that DialPlus is not responsible for the content of such External Web Sites. Your use of External Web Sites is subject to the terms of use and privacy policies located on the linked to External Web Sites.

Aggregate Information

The Site and the DialPlus Service may also track information that will be maintained, used and disclosed in aggregate form only and which will not contain your personally identifiable information, for example, without limitation, the number of users who dialed a specific phone number, the number of users who searched for a specific web site, the number of users who searched for a particular term and how many users clicked on a particular advertisement. Such information does not identify you individually. We may analyze this data for trends and statistics in the aggregate, and we may use such aggregate information to administer the Site, track users' movement, and gather broad demographic information for aggregate use. We may also sell this aggregate information to third parties.

Choice to opt out

We will offer you an effective way to opt out of receiving communications from us regarding goods or services that you may want to purchase in the future. We will not collect or use personally identifiable information for purposes other than those described in this Privacy Policy.

Information disclosure

DialPlus only shares personal information with other companies or individuals outside of DialPlus in the following limited circumstances:

  • We require opt-in consent for the sharing of or display of any personal information that may be accessed through third party websites.
  • We may provide your personal information and the data generated by cookies and the aggregate information to our subsidiaries, affiliated companies or other partner entities or persons that are not within the DialPlus corporate family that we may engage to assist us in providing our services to you. We require that these parties agree to handle your personal information based on our instructions and in compliance with this Privacy Policy
  • We reasonably believe we are required to do so (a) by applicable law, regulation, legal process or enforceable governmental request, or otherwise in cooperation with an ongoing investigation of a governmental authority, (b) to enforce our Terms of Service agreement, including investigation of potential violations thereof, (c) to detect, prevent, or otherwise address fraud, security or technical issues, or (d) to protect the rights, property or safety of DialPlus, and our Site and services, or those of the users of our Site and services.

We will not sell your personally identifiable information to any company or organization, except we may transfer your personally identifiable information to a successor entity upon a merger, consolidation or other corporate reorganization in which DialPlus participates or to a purchaser or acquirer of all or substantially all of DialPlus' assets to which this Site relates.

Children's privacy

DialPlus recognizes the privacy interests of children and we encourage parents and guardians to take an active role in their children's online activities and interests. This Site and the DialPlus Service is not intended for children under the age of 13. DialPlus does not target the DialPlus Service or this Site to children under 13. DialPlus does not knowingly collect personally identifiable information from children under the age of 13.

Information security

We may employ procedural and technological security measures that are reasonably designed to help protect against unauthorized access to or unauthorized alteration, disclosure or destruction of your personal information. These measures include internal reviews of our data collection, storage and processing practices and security measures including user authentication and password protection, as well as physical security measures to guard against unauthorized access to systems where we store personal data.

We restrict access to personal information to DialPlus employees, contractors and agents who need to know that information in order to operate, develop or improve our services. These individuals are bound by confidentiality obligations to protect your personally identifiable information consistent with the terms of this Privacy Policy.

Data integrity

DialPlus processes personal information only for the purposes for which it was collected and in accordance with this Privacy Policy. We take reasonable steps to ensure that the personal information we process is accurate, complete, and current, but we depend on our users to update or correct their personal information whenever necessary.

Accessing and updating personal information

When you use the DialPlus Service, we will provide you with access to your account so that you can correct, update and delete your personal information; provided, however, DialPlus will retain a copy in its files of all personally identifiable information, even if removed, in order to resolve disputes or enforce its Terms of Use.

Enforcement

Please feel free to direct any questions or concerns regarding this Privacy Policy or DialPlus' policies with respect to personal information by contacting us through this web site at the email address first set forth above.